HelloTeam (collectively “HelloTeam,” “we,” “us,” or “our”) is a sports team management tool that helps to keep student athletes connected to their coach and team through multiple communication methods including but not limited to posts, chats, messaging, videos, and calendars.

Your privacy is very important to us and we are committed to protecting and respecting your privacy rights. Our online privacy policy (“Policy”) describes how we collect, use, and disclose the personal information we gather from you through our website and/or our application.

We collect personal information, which is information that is personally identifiable information, such as the individual’s name, mailing address, email address and telephone number.

Specifically, we collect:

• Registration information you voluntarily provide when you create an account on our website or application, such as your first name and last name, email address, age, username and password. We collect this information for the purpose of account creation, maintenance and website security;
• Team information you voluntarily provide when you register a team to create the team account on our website or application, such as team name, sport and event information, and contact information for the individuals on your team. We collect this information for the purposes of account creation and maintenance, advertising and marketing, and website security;
• Information you provide in forums on our site and application, such as public posts. Forums on our site and application may offer message boards, chat rooms, profile pages, and other forums that are available to your entire team of athletes, coaches and parents. If you provide personal information when you use any of these features, that personal information may be posted and otherwise disclosed without limitation as to its use by us or by a third party. We collect this information for account maintenance, website security and customer service;
• Information sent either one-to-one or within a limited group using our message, chat, post or other similar functionality, where we are permitted by applicable law to collect this information. We collect this information for account maintenance, website security and customer service; and
• Call recordings when you call our customer service phone number. We collect this for customer service and website security and maintenance.

• We collect information you voluntarily provide us when you create an account with us, participate in forums or other activities on our site and application or call our customer service phone number. You may provide information in a variety of ways, including by typing or over the phone with your voice.
• We collect information through technologies including cookies, which are small pieces of data stored to your computer or mobile device by your web browser. We use cookies to personalize your experience on our website. You may disable cookies; however, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in cookies.
• We collect information through tracking technologies such as Google Maps APIs which is a robust tool that can be used to create a custom map, check-in functions display live data synching with locations plan routes or create a mashup. Google Maps API may collect information from your devices for security purposes. Google Maps API collection information that is held in accordance with its privacy policy.

We are the data controller, which means we are responsible for the information collected and used within the scope of this Policy from our site and application. Consistent with applicable law and choices and controls that may be available to you, we may use the information provided by you to:

• Provide you with the account or other services you request;
• Personalize content and experiences;
• Communicate with you about your account or changes to our policies;
• Detect and prevent activities that may violate our policies, create safety issues, or be illegal;
• Notify you of safety issues.

We may share the information that we collect, both personal and non-personal, with third parties who provide our content. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through our service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Our website may include links to third-party websites, or we may make available third-party content, including data, information, application, and other products services). When we provide links or third-party content we do so as a convenience and you acknowledge and agree that we shall not be responsible for any content of third-party website content, or any links contained within. We assume no liability or responsibility to you if the third party collects or stores any personal information from you. It is your responsibility to read and understand such third parties’ privacy policy and terms and conditions.

You may have the right to exercise certain controls regarding our collection and use of your information. In accordance with applicable law, your rights may include accessing, correcting, changing, or deleting your personal information that we hold.

You may exercise these rights by contacting us.

If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact guest services.

Your children’s privacy is very important to us, and we recognize the need to provide further privacy protection to the personal information we collect from children on our site and application. When we collect personal information from children, we take additional steps to protect children’s privacy including:

• Notifying parents about how we handle children’s information, including the types of personal information we collect from children, how we may use that information, and if we share that information and with who we share it;
• Receiving the parents’ consent for collecting the personal information of their children;
• Limit the amount of personal information from children to only that which is necessary to create an online account;
• Allowing parents to access or the ability to request access to personal information we have collected from their children; and
• Allowing parents to request that their children’s personal information be changed or deleted.

The security and confidentiality of your personal information is extremely important to us. We have taken reasonable technical, administrative, and technical measures designed to protect your information from unauthorized access, disclosure, use, modification, or destruction. We regularly review our security standards to consider upgrades when necessary. We keep your personal data only as long as necessary to provide you with the HelloTeam Service and for HelloTeam’s legitimate and essential business purposes, such as:

• Maintaining the performance of the HelloTeam Service

• Making data-driven business decisions about new features and offerings

• Complying with our legal obligations

• Resolving disputes

Retention of Personal Information

• We will retain your personal information while you have an account with us and thereafter (including following a request to delete the information) for as long as we or the team, school, league or Organization with which you or your child are associated needs or would like to retain it for purposes not prohibited by applicable law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to you or your child's identity.

Data retained for extended time periods for limited purposes

After your account is deleted, we keep some data for a longer time period but for very limited purposes. For example, we may be subject to legal or contractual obligations that require this. These may include mandatory data retention laws, government orders to preserve data relevant to an investigation, or data kept for the purposes of litigation. We may also keep data that has been removed from the HelloTeam Service for a limited period of time. This could be:

• To help ensure user safety, or

• To protect against harmful content on our platform.

This helps us investigate potential breaches of our User Guidelines and platform policies. We will remove unlawful content if the law requires us to do so.

We operate in the United States. We process your personal information on servers in the United States. Wherever your personal information is transferred, stored, or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps include obtaining your consent, or other lawful means of transferring personal information. If you use our website or application and provide us with information from somewhere outside of the United States, you expressly consent to the transfer of your data, the processing of your data, and the storage of your data in the United States.

We may, from time to time, change this privacy policy to accommodate changes in applicable law, new technologies or for other reasons. We will make any changes available on this page. If we make a material change to our privacy policy, we will notify you via email. Your continued us of our site and application constitutes your acceptance of the most recent version of our privacy policy,

If you have any comments or questions about this privacy policy, please contact us by email at support@helloteam.com or at HelloTeam, 200 Central Avenue, Osseo, MN 55369

The privacy of children using our site and application is extremely important to us and we are committed to protecting their privacy. This Children’s Online Privacy Policy explains how we collect information, disclose that information, and parental consent practices with respect to information provided by children under the age of 13 (“child” or “children”), and uses terms that are defined in our general Privacy Policy. This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”) and explains how we use children’s personal information in the United States.

Our site and application offer opportunities for sport teams to connect with their coaches, teammates and parents in one centralized location and in some instances include activities that may collect information from children We outline below the instances of when we would collect personal information and how and when we will provide parents notice and/or seek parents consent. When we collect personal information from a child, we retain that information only so long as reasonably necessary to fulfill the request for an account. If we find that we have collected a child’s information inconsistent with COPPA’s requirements, we will either delete the information or immediately seek parental consent for it.

If it is necessary for our service providers to perform a business, professional, or technology support for us we may share information with them.

We may be required by law to disclose personal information for examples in response to a court order or a subpoena.

• We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children (i) in response to a law enforcement or public agency’s (including schools or children services) request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our sites or applications; (iii) to protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or (iv) enable us to take precautions against liability.